Welcome to Jobox ("Jobox," "Company," "we," "our," or "us").
Jobox is an on-demand service marketplace that connects customers with independent service providers for various home, maintenance, professional, and local services through our mobile application and related platforms.
By downloading, installing, accessing, or using the Jobox application and services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our services.
To use Jobox, you must:
Be at least 18 years of age or the legal age required in your jurisdiction.
Have the legal capacity to enter into binding agreements.
Provide accurate and complete registration information.
Jobox reserves the right to suspend or terminate accounts that provide false information.
Users may be required to create an account to access certain features.
You agree to:
Maintain the confidentiality of your login credentials.
Be responsible for all activities conducted through your account.
Notify Jobox immediately of any unauthorized account access.
Jobox is not responsible for losses resulting from unauthorized use of your account.
Jobox operates as a technology platform that facilitates connections between customers and independent service providers.
Jobox:
Does not directly provide the services listed on the platform unless specifically stated.
Is not an employer, contractor, or agent of service providers.
Does not guarantee the quality, suitability, safety, or legality of services offered by providers.
Service providers are solely responsible for the services they perform.
Customers may request services through the Jobox platform.
By booking a service, you agree that:
Information provided is accurate.
The service location is accessible and safe.
Additional charges may apply for extra work requested beyond the original booking.
Service providers may decline or cancel bookings under reasonable circumstances.
Pricing displayed within the application may include:
Service fees
Platform fees
Taxes where applicable
Additional charges approved by the customer
Payments are processed through authorized third-party payment providers.
By using Jobox, you authorize payment processing for completed bookings.
Jobox is not responsible for payment processing errors caused by third-party payment providers.
Customers may cancel bookings subject to applicable cancellation policies displayed within the app.
Cancellation fees may apply if:
A service provider has already been assigned.
The provider is en route.
The cancellation occurs after a specified period.
Refund requests are reviewed on a case-by-case basis.
Refund approval depends on:
Service completion status
Evidence provided
Applicable laws
Internal review findings
Jobox reserves the right to determine refund eligibility.
Service providers using Jobox agree to:
Maintain accurate profile information.
Provide services professionally and lawfully.
Hold all necessary licenses and permits.
Maintain required insurance where applicable.
Comply with local laws and regulations.
Jobox may suspend or remove providers who violate platform policies.
Users shall not:
Use the platform for unlawful purposes.
Submit false information.
Harass, threaten, or abuse other users.
Interfere with platform operations.
Attempt unauthorized access to systems or accounts.
Upload harmful software or malicious code.
Violation of these rules may result in account suspension or termination.
Users may leave ratings and reviews regarding services received.
Reviews must:
Be truthful and accurate.
Not contain defamatory, offensive, or unlawful content.
Not be used for extortion or manipulation.
Jobox reserves the right to remove reviews that violate these requirements.
All content within the Jobox platform, including:
Logos
Trademarks
Designs
Graphics
Software
Text
Features
is owned by or licensed to Jobox and protected by applicable intellectual property laws.
Users may not copy, modify, distribute, or reproduce platform content without prior written permission.
Your use of Jobox is also governed by our Privacy Policy.
By using the platform, you consent to the collection and use of information as described in the Privacy Policy.
The platform may integrate with third-party services including:
Payment processors
Mapping services
Analytics providers
Communication services
Jobox is not responsible for third-party services, content, policies, or practices.
To the maximum extent permitted by law, Jobox shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Lost profits
Data loss
Service interruptions
Jobox's total liability arising from the use of the platform shall not exceed the amount paid by the user for the relevant service transaction.
The Jobox platform is provided on an "as is" and "as available" basis.
Jobox makes no warranties regarding:
Availability of services
Accuracy of information
Service provider performance
Platform reliability
Error-free operation
Use of the platform is at your own risk.
You agree to defend, indemnify, and hold harmless Jobox, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses arising from:
Your use of the platform.
Violation of these Terms.
Violation of applicable laws.
Disputes with other users or service providers.
Jobox may suspend, restrict, or terminate accounts without prior notice if:
These Terms are violated.
Fraudulent activity is suspected.
User conduct threatens platform security or safety.
Required legal obligations must be fulfilled.
Jobox shall not be liable for delays or failures resulting from events beyond reasonable control, including:
Natural disasters
Government actions
Internet outages
Labor disputes
Power failures
Public health emergencies
These Terms and Conditions shall be governed by and interpreted under the laws of the jurisdiction in which Jobox operates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
Jobox reserves the right to modify these Terms at any time.
Updated Terms will be posted within the application and/or website. Continued use of Jobox after changes become effective constitutes acceptance of the revised Terms.
For questions regarding these Terms and Conditions, contact:
Jobox
Email: support@jobox.com
Website: www.joboxindia.com
Address: West Bangal, India
© 2026 Jobox. All Rights Reserved.
